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Private Group Chat

Private group chats allow vendors to communicate only with selected vendors in a closed group for focused and confidential discussions.

This feature helps vendors collaborate securely without exposing conversations to other vendors on the platform.

On This Page​

Why Private Group Chat Is Used​

Private group chat helps vendors to:

  • Communicate securely with selected vendors only
  • Discuss orders, enquiries, or coordination privately
  • Avoid unnecessary visibility to other vendors
  • Share updates, clarifications, and decisions quickly
  • Keep conversations organized in one place

Key Features​

  • Option to choose Private Group Chat while creating a group
  • Only invited vendors can view and participate in the chat
  • Vendors can add multiple vendors to one group
  • Real-time messaging within the vendor portal
  • Easy-to-use chat interface for daily coordination

Steps to Create and Use a Private Group Chat​

  1. Open the Group Chat section from the dashboard.
  2. Click Create New Group.
  3. Choose Private Group Chat as the group type.
  4. Enter a group name.
  5. Select and add the vendors you want to chat with.
  6. Create the group to start the private conversation.
  7. Send and receive messages within the private group chat.